Datax Limited ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our online subtitling application, Subper. By using Subper, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Information: When you sign up for Subper, we collect your email address. You may also choose to log in using your Google or Microsoft account, in which case we will collect the necessary information to authenticate your account.
2. User-Generated Content: To use our transcription and translation services, you may upload your own media content via YouTube link, your devices and real-time recording. We will access and process this data to provide the requested services.
3. Payment Information: If you subscribe to Subper's subscription plan, you will need to provide your payment information to Stripe, a third-party payment service. We do not collect or store your payment information.

How We Use Your Information

1. To provide and maintain our Service, including to monitor the usage of our Service.
2. We use your email address to create and manage your account, and to communicate with you about our services.
3. We access and process the media content you upload to provide transcription and translation services.
4. We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information

1. We may transfer your data to third-party service providers to assist in delivering our services. These providers are bound by strict confidentiality obligations and are not permitted to use your data for any other purpose.
2. We may share your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
3. We may disclose your personal information for any other purpose with Your consent.

Data Retention

We will retain your personal information and user-generated content only for as long as necessary to provide our services and as required by applicable laws.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We use Stripe, a third-party payment service provider, to process subscription payments. Stripe's privacy policy applies to the information you provide to them. We encourage you to review their privacy policy before providing your payment information.

Your Rights

Under the Personal Data (Privacy) Ordinance of Hong Kong, you have the right to access, correct, and delete your personal information. You may exercise these rights by contacting us at hello@subtitlewhisper.com.

Promotions for Individual Content Creators

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

Your Consent

By using Our service, you consent to the collection and use of your personal data in a manner consistent with these privacy guidelines. If we decide to change our privacy policy, we will post those changes on this page, so you will always be aware of our policies and practices in relation to personal data.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@subtitlewhisper.com.